北京天譯時代翻譯公司精品翻譯知識導(dǎo)讀：

Mr. Johnson : Can you tell me， Ms. Smith， about the training programs you initiated this year？

Smith女士，你能向我介紹一下今年你發(fā)起的培訓(xùn)計劃的情況嗎？

Ms. Smith : We ran a call center training service and language program to ensure that our customer service representatives are well trained.

我們開辦了電話中心服務(wù)培訓(xùn)和語言培訓(xùn)，以保證服務(wù)人員受到良好的培訓(xùn).

Mr. Johnson : What’s the result？

成果如何？

Ms. Smith : We directly attribute an increase in our customer service feedback of 50% to the increase in language skills and training that our employees have received.

我們認為客戶服務(wù)反饋增加了百分之五十歸功于言語技巧培訓(xùn)和員工培訓(xùn).

Mr. Johnson : That seems very impressive. Good work!

成果很顯著。干得好。

Ms. Smith : Thank you， but I cannot take all the credit. Our employees have all worked very hard to increase their productivity level.

謝謝，但是功勞不是我一個人的。我們的員工工作都非常勤奮，提高了工作效率。